Have questions in mind?
Shipping & Delivery
Returns & Refunds
Other Questions
How long does shipping take?
Orders are typically processed within 1–2 business days.
- Shipments to the USA: 4-7 business days
- Shipments within Canada: 2-5 business days
- International Shipments: 4-10 business days
How can I track my order?
Log into your account to view tracking details under your recent orders.
What’s your return policy?
You can return unopen items within 30 days of delivery for a full refund. Just make sure everything is in original condition and packaging. Please check our refund policy for full details.
How do I start a return?
Email us with your order number, image of unopened package and the reason for the return. We’ll send you instructions.
Please note, if your return is approved, you’ll be responsible for return shipping costs and a 10% restocking fee. Please don’t send items back without contacting us first — they won’t be accepted.
Do you offer wholesale options?
Yes, we offer wholesale options for businesses. We welcome partnerships with retailers and distributors. For wholesale pricing and details, please contact our Wholesale Department by using our contact form.
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We'd love to hear from you. Our team is here to help. We aim to respond to inquiries within 24 hours.
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